We are committed to safeguarding the privacy of our website visitors and Traxmiles users; this policy sets out how we will treat your personal information. Our website uses cookies and can also be accessed via our App. All references in this document to our website include accessing the website via our App and using the App.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
(b) information including types of location data which depend, in part, on your device and account settings. For example, you can disable your activity tracking in the app settings;
(c) information that you provide to us for the purpose of registering with us;
(d) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any recording of mileage data.
(2) Cookies
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/policies/privacy/.
(3) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you notifications regarding your use of the mileage system;
(e) provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
(f) deal with enquiries and complaints made by or about you relating to the website; and
(g) for calculating your total business and private mileage for use in calculating the cost of business/private mileage to meet HMRC and Company requirements, as relevant
(h) for Carbon reporting and similar purposes.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our contractual obligations with your employer. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you or your employer holds with us.
(4) Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to your employer insofar as reasonably necessary for the purposes as set out in this privacy policy.
Except as provided in this privacy policy, we will not provide your information to third parties.
(5) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Innovation will take steps to ensure your data is protected at an app level. As with any mobile device, keeping your smartphone, and your personal data, safe is your responsibility.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(6) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
(8) Third party websites
Our websites and apps contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Transferring your information outside of Europe
All our data is stored within the UK/EU. No data will be transferred for storage outside of these regions. We will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU or UK, your information may be transferred outside the EU in order to provide you with those services.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@innovationllp.com or by post to Innovation Professional Services Limited, Merlin House, Priory Drive, Langstone, Newport, NP18 2HJ.
(12) Data controller
The data controllers responsible in respect of the information collected on this website are:
Innovation Professional Services Limited, data protection registration number Z3565271,
Innovation Financial Consultancy LLP, data protection registration number Z3573280,
Innovation Human Capital Limited, data protection registration number ZA086493, and
Innovation Tax And Mileage Consulting Group Ltd, data protection registration number ZA563260.
Any reference in this document to ‘Innovation’ refers to all the above data controllers.